.ai-support-page {
  --support-ink: #17201c;
  --support-muted: #5a6760;
  --support-line: #d8e0db;
  --support-paper: #fff;
  --support-soft: #f2f6f3;
  --support-green: #1f6746;
  --support-green-dark: #124b31;
  --support-gold: #e9b949;
  overflow-x: hidden;
}

.ai-support-page main,
.ai-support-page .container,
.ai-support-workspace,
.ai-support-chat,
.ai-support-live,
.ai-support-entry__cards,
.ai-support-case-grid {
  min-width: 0;
}

.ai-support-hero {
  background: radial-gradient(circle at 88% 12%, rgba(233, 185, 73, .19), transparent 30%), linear-gradient(135deg, #10251a, #1c593d);
  color: #fff;
  padding: clamp(1.75rem, 3.5vw, 3.4rem) 0;
}

.ai-support-hero .crumbs,
.ai-support-hero .crumbs a { color: rgba(255,255,255,.75); }
.ai-support-hero .crumbs { display: flex; gap: .55rem; margin-bottom: 1rem; }
.ai-support-hero h1 { color: #fff; max-width: 820px; }
.ai-support-hero .lead { color: rgba(255,255,255,.82); max-width: 760px; }
.ai-support-hero__grid { display: grid; grid-template-columns: minmax(0, 1.75fr) minmax(250px, .65fr); gap: clamp(1.25rem, 3vw, 3rem); align-items: center; }
.ai-support-boundary { border: 1px solid rgba(255,255,255,.24); background: rgba(0,0,0,.18); border-radius: 16px; padding: 1.25rem; }
.ai-support-boundary strong { display: block; color: #fff; margin-bottom: .4rem; }
.ai-support-boundary p { color: rgba(255,255,255,.78); margin: 0; font-size: .94rem; }

.ai-support-shell { background: var(--support-soft); padding: clamp(1.5rem, 3.5vw, 3rem) 0; }
.ai-support-mode-banner { position: sticky; top: .75rem; z-index: 5; margin: 0 0 1rem; border-radius: 12px; padding: .75rem 1rem; color: #563f00; background: #fff2c8; border: 1px solid #efd87f; box-shadow: 0 6px 18px rgba(27,38,31,.12); }
.ai-support-entry__head { margin-bottom: 1rem; }
.ai-support-entry__head .lead { max-width: 520px; }
.ai-support-entry__cards { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: .75rem; margin-bottom: 1rem; }
.ai-support-entry-card { display: grid; grid-template-columns: 42px 1fr; grid-template-rows: auto auto; column-gap: .75rem; align-items: center; width: 100%; min-height: 92px; padding: .8rem .9rem; text-align: left; color: var(--support-ink); background: #fff; border: 1px solid var(--support-line); border-radius: 14px; cursor: pointer; box-shadow: 0 5px 16px rgba(27,38,31,.05); }
.ai-support-entry-card:hover { border-color: var(--support-green); transform: translateY(-1px); }
.ai-support-entry-card:focus-visible { outline: 3px solid rgba(31,103,70,.35); outline-offset: 2px; }
.ai-support-entry-card__icon { grid-row: 1 / 3; display: grid; place-items: center; width: 42px; height: 42px; border-radius: 11px; background: #e5f1e9; color: var(--support-green-dark); font-weight: 800; }
.ai-support-entry-card strong { font-size: 1rem; }
.ai-support-entry-card > span:last-child { color: var(--support-muted); font-size: .9rem; line-height: 1.4; }

.ai-support-workspace { display: grid; grid-template-columns: minmax(0, 1fr) minmax(300px, 340px); gap: 1rem; align-items: start; }
.ai-support-chat,
.ai-support-live { background: var(--support-paper); border: 1px solid var(--support-line); border-radius: 18px; overflow: hidden; box-shadow: 0 12px 34px rgba(27,38,31,.08); }
.ai-support-chat__header { display: flex; justify-content: space-between; gap: 1rem; align-items: center; padding: 1rem 1.25rem; border-bottom: 1px solid var(--support-line); }
.ai-support-chat__header > div { display: flex; align-items: center; flex-wrap: wrap; gap: .5rem; }
.ai-support-chat__header #support-status { color: var(--support-muted); font-size: .86rem; }
.ai-support-status-dot { width: 10px; height: 10px; border-radius: 50%; background: #3aa66d; box-shadow: 0 0 0 4px rgba(58,166,109,.14); }
.ai-support-status-dot[data-state="busy"] { background: var(--support-gold); }
.ai-support-status-dot[data-state="error"] { background: #bb3e3e; }
.ai-support-text-button { padding: .55rem .7rem; background: transparent; color: var(--support-green-dark); border: 0; text-decoration: underline; cursor: pointer; }

.ai-support-consent { margin: 1rem 1.25rem 0; padding: .85rem 1rem; border-radius: 12px; border: 1px solid #d4dfd8; background: #f7faf8; }
.ai-support-consent label,
.ai-support-dialog label,
.ai-support-confirm,
.ai-support-visual-mode { display: flex; gap: .65rem; align-items: flex-start; }
.ai-support-consent input,
.ai-support-dialog input[type="checkbox"],
.ai-support-visual-mode input { width: 20px; height: 20px; flex: 0 0 auto; margin-top: .12rem; accent-color: var(--support-green); }
.ai-support-consent p { margin: .55rem 0 0 1.85rem; color: var(--support-muted); font-size: .82rem; line-height: 1.45; }

.ai-support-messages { height: clamp(280px, 42vh, 440px); overflow-y: auto; overscroll-behavior: contain; padding: 1.25rem; scroll-padding: 1rem; }
.ai-support-message { display: flex; margin: 0 0 1rem; }
.ai-support-message--user { justify-content: flex-end; }
.ai-support-message__body { max-width: min(82%, 680px); border-radius: 14px 14px 14px 4px; padding: .8rem 1rem; color: var(--support-ink); background: #edf2ef; white-space: pre-wrap; overflow-wrap: anywhere; line-height: 1.55; }
.ai-support-message--user .ai-support-message__body { color: #fff; background: var(--support-green); border-radius: 14px 14px 4px 14px; }
.ai-support-message__sources { max-width: min(82%, 680px); margin-top: .4rem; font-size: .84rem; }
.ai-support-message__sources a { display: inline-block; margin: .25rem .4rem 0 0; }

.ai-support-composer { display: grid; grid-template-columns: minmax(0, 1fr) 104px; gap: .5rem .75rem; padding: 1rem 1.25rem; border-top: 1px solid var(--support-line); }
.ai-support-composer__label { grid-column: 1 / -1; color: var(--support-ink); font-size: .86rem; font-weight: 750; }
.ai-support-composer textarea { width: 100%; min-height: 92px; max-height: 180px; resize: vertical; border: 1px solid #9eaea5; border-radius: 10px; padding: .75rem .8rem; font: inherit; line-height: 1.45; }
.ai-support-composer textarea:focus { outline: 3px solid rgba(31,103,70,.18); border-color: var(--support-green); }
.ai-support-composer button { align-self: end; min-width: 104px; min-height: 48px; }
.ai-support-quick-actions { display: flex; flex-wrap: wrap; gap: .5rem; padding: .85rem 1.25rem 1.25rem; border-top: 1px solid #edf1ee; }
.ai-support-quick-actions button,
.ai-support-quick-actions a { min-height: 40px; padding: .55rem .75rem; color: var(--support-green-dark); background: #f1f6f3; border: 1px solid #d0ddd5; border-radius: 999px; font: inherit; font-size: .86rem; text-decoration: none; cursor: pointer; }

.ai-support-live { position: sticky; top: 1rem; padding: 1.1rem; }
.ai-support-camera { margin: -1.25rem -1.25rem 1.25rem; background: #111; }
.ai-support-camera__indicator { display: flex; align-items: center; gap: .55rem; padding: .6rem .8rem; color: #fff; background: #973939; font-size: .88rem; }
.ai-support-camera__indicator span { width: 10px; height: 10px; border-radius: 50%; background: #ff7777; box-shadow: 0 0 0 4px rgba(255,119,119,.18); }
.ai-support-camera video { display: block; width: 100%; max-height: 340px; object-fit: cover; background: #000; }
.ai-support-camera p { padding: .75rem .85rem; margin: 0; color: #e9efeb; font-size: .82rem; line-height: 1.45; }
.ai-support-live__status h3 { margin: .25rem 0 .4rem; }
.ai-support-live__status p { color: var(--support-muted); }
.ai-support-live__controls { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: .65rem; margin: 1rem 0; }
.ai-support-control { min-height: 58px; display: flex; align-items: center; justify-content: center; gap: .45rem; padding: .65rem; border: 1px solid #cbd8d0; border-radius: 12px; color: var(--support-green-dark); background: #f4f8f5; font: inherit; font-weight: 700; cursor: pointer; }
.ai-support-control > span:first-child { font-weight: 900; }
.ai-support-control:disabled { opacity: .48; cursor: not-allowed; }
.ai-support-control[hidden] { display: none; }
.ai-support-control--accent { grid-column: 1 / -1; color: #152117; background: #f2d989; border-color: #dcbe5e; }
.ai-support-control--danger { grid-column: 1 / -1; color: #842d2d; border-color: #e1b9b9; background: #fff3f3; }
.ai-support-visual-mode { margin: .8rem 0; padding: .8rem; background: #f5f8f6; border-radius: 10px; }
.ai-support-visual-mode small { display: block; margin-top: .2rem; color: var(--support-muted); line-height: 1.4; }
.ai-support-explainer .card { height: 100%; }

.ai-support-dialog { width: min(620px, calc(100vw - 2rem)); max-height: calc(100dvh - 2rem); padding: 0; border: 0; border-radius: 16px; box-shadow: 0 24px 80px rgba(0,0,0,.32); color: var(--support-ink); }
.ai-support-dialog::backdrop { background: rgba(8,16,11,.7); backdrop-filter: blur(3px); }
.ai-support-dialog > form { padding: 1.4rem; margin: 0; }
.ai-support-dialog h2 { margin-top: 0; }
.ai-support-dialog label + label { margin-top: .8rem; }
.ai-support-dialog__buttons { display: flex; justify-content: flex-end; flex-wrap: wrap; gap: .65rem; margin-top: 1.25rem; }
.ai-support-dialog__buttons > button { min-height: 46px; padding: .65rem 1rem; }
.ai-support-dialog--case { width: min(980px, calc(100vw - 2rem)); }
.ai-support-dialog--case > form { max-height: calc(100dvh - 2rem); overflow-y: auto; overscroll-behavior: contain; }
.ai-support-dialog__header { display: flex; justify-content: space-between; gap: 1rem; align-items: start; }
.ai-support-dialog__close { display: grid; place-items: center; width: 44px; height: 44px; flex: 0 0 auto; border: 0; border-radius: 50%; font-size: 1.6rem; cursor: pointer; }
.ai-support-case-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: .85rem; }
.ai-support-case-grid label { display: flex; flex-direction: column; gap: .35rem; }
.ai-support-case-grid input,
.ai-support-case-grid select,
.ai-support-case-grid textarea,
.ai-support-case-contact input { width: 100%; border: 1px solid #aebcb4; border-radius: 8px; padding: .65rem; font: inherit; }
.ai-support-case-grid textarea { resize: vertical; }
.ai-support-case-contact { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: .85rem; margin: 1.2rem 0; padding: 1rem; border: 1px solid var(--support-line); border-radius: 12px; }
.ai-support-case-contact legend { padding: 0 .4rem; font-weight: 700; }
.ai-support-case-contact label { display: block; }
.ai-support-case-contact span { display: block; margin-bottom: .35rem; }
.ai-support-confirm { margin-top: .8rem; padding: .7rem; background: #f5f8f6; border-radius: 8px; }
.ai-support-case-status { min-height: 1.5rem; color: #8b2e2e; font-weight: 700; }

@media (max-width: 900px) {
  .ai-support-hero__grid,
  .ai-support-workspace { grid-template-columns: 1fr; }
  .ai-support-entry__cards { grid-template-columns: 1fr; }
  .ai-support-live { position: static; }
}

@media (max-width: 640px) {
  .ai-support-hero { padding: 1.75rem 0; }
  .ai-support-shell { padding: 1.25rem 0; }
  .ai-support-entry-card { min-height: 104px; }
  .ai-support-chat,
  .ai-support-live { border-radius: 12px; }
  .ai-support-messages { height: 44dvh; min-height: 260px; padding: .85rem; }
  .ai-support-message__body,
  .ai-support-message__sources { max-width: 92%; }
  .ai-support-consent { margin: .75rem .75rem 0; }
  .ai-support-consent p { margin-left: 0; }
  .ai-support-composer { grid-template-columns: 1fr; padding: .75rem; }
  .ai-support-composer__label { grid-column: 1; }
  .ai-support-composer textarea { min-height: 82px; }
  .ai-support-composer button { min-height: 52px; }
  .ai-support-quick-actions { padding: 0 .75rem .75rem; }
  .ai-support-live { padding: .9rem; }
  .ai-support-camera { margin: -.9rem -.9rem .9rem; }
  .ai-support-live__controls { position: sticky; bottom: env(safe-area-inset-bottom, 0); grid-template-columns: repeat(2, minmax(0, 1fr)); padding: .45rem; margin-inline: -.45rem; background: rgba(255,255,255,.96); z-index: 2; }
  .ai-support-control { min-height: 56px; }
  .ai-support-case-grid,
  .ai-support-case-contact { grid-template-columns: 1fr; }
  .ai-support-dialog,
  .ai-support-dialog--case { width: 100vw; max-width: 100vw; max-height: 100dvh; border-radius: 0; }
  .ai-support-dialog > form,
  .ai-support-dialog--case > form { min-height: 100dvh; max-height: 100dvh; padding: max(1rem, env(safe-area-inset-top)) 1rem max(1rem, env(safe-area-inset-bottom)); }
  .ai-support-dialog__buttons { position: sticky; bottom: 0; padding: .65rem 0; background: #fff; }
  .ai-support-dialog__buttons > button { flex: 1 1 150px; }
}

@media (prefers-reduced-motion: reduce) {
  .ai-support-page *, .ai-support-page *::before, .ai-support-page *::after { scroll-behavior: auto !important; transition: none !important; }
}
